Yes, Microsoft Dynamics 365 is highly customizable, meaning it can be configured to meet your business’s unique needs. Unlike other custom-built CRMs, build time and implementation can be quicker and therefore lower cost.
The flexibility of the Power Platform, on which Dynamics 365 is built, is powerful enough to deliver a whole host of solutions and features. A CRM can be simple or as complex as a business requires.
More questions? Speak to a Dynamics 365 expert.