Microsoft Dynamics 365 CRM Partner
"...Rocket CRM got to grips with our quite complex business model & processes quickly, the project was delivered in an agile manner allowing the build/design to be tweaked to deliver a first class & productive model that can be scaled going forward as we move to future phases. As the PM I'm very happy with the outcome & my users are also."
Shaun Best - Head of CRM - The RBR Group
"Having decided to migrate from Salesforce to Dynamics 365 with only a 4 week timeframe, we selected Rocket CRM to be our partner. Their professional and friendly attitude made the project flow easily and due to their responsive service we hit our deadline. Using their knowledge and experience of the Dynamics platform they provided excellent advice and high quality training to both users and administrators."
Paige Hensman - Digicorp
Where are you in
your Dynamics 365 CRM journey?
EXPERTISE, EXPERIENCE, ENTHUSIASM
"Iain had a long association representing us - and I always found that he had a practical perspective on CRM and was able to communicate technical information in a very understandable manner. His videos on using GoldMine remain a great example of breaking a lot of info into manageable pieces and then presented clearly -- still our standard."
Paul Petersen, Vice President & General Manager for GoldMine
"Kyle has been a key partner for a number of years. He has greatly helped the understanding and implementation of Dynamics within our company. Moreover he has provided valuable insights into business process design and general advice about the Microsoft ecosystem."
Sebastian Moore, Managing Director
"I have had the good fortune to work with Iain for over a decade and in that time have found him to be the most honest, reliable and easy to deal with consultant I could wish for. A consummate professional with an eye for details, while always ensuring a deadline and budget are met."
Steve Benson, Magenta Solutions
"I worked with Kyle implementing Dynamics at a converged technology provider. Kyle adopts a professional and very structured approach to development and understanding customer requirements in the first instance. He makes sure the solution will meet both the stated requirement and those less formal customer expectations. Design and solution delivery are then much easier and timely and Kyle actively demonstrated exceptional skills in managing both."
Shaun Henry, Senior Project/Programme Manager
"Iain has added great value to our small team and it's been a pleasure to work with him over the past two years"
Hannah Holman, Contracts Manager
"Iain’s philosophy of "keeping it simple” often gets the job done right 1st time round"
Ian Stockdale, AnP Consulting
"I worked with Kyle during a pan-European Dynamics CRM implementation for 450 employees, he was involved in understanding the requirements through to the implementation and roll out. Kyle’s in depth understanding of the product, along with his professional and diligent approach to the project were important factors in its success. I would highly recommend Kyle for any kind of Dynamics CRM work"
David Evans, Director at DE Consulting Services Ltd
"Working with Iain is always a pleasure. His professional attitude and enthusiasm leads to a solid working relationship that provides clarity and insightful well thought out advice."
Kate Marston, KM Design
"During our time working together I found Iain very proficient in all areas, he was good at listening to the needs of the stakeholders but was also great at questioning why they wanted something rather than just accepting that they wanted it. He continually used his knowledge and previous experience to help with problem solving and was great at clearly explaining the possible solutions to stakeholders, so they were understood.
I would thoroughly recommend Iain, he would be an asset on any project and I would be delighted to work with him again if the opportunity arose."
Joe Phippen, Project Manager
I have known Iain as a friend and a fellow professional for a number of years. I found him very sincere and hard working. His manner around friends is kind, honest, courteous and a genuinely fun guy to be around. His love of food is infectious and I would advise not go against him in a food quiz!
Preeti McGill - Territory Sales Manager
Rocket CRM was founded by Iain Wicks and Kyle Mckie with a combined 25 years of CRM experience in the SME sector. Rocket CRM helps companies with the following:
- Project Management for Microsoft Dynamics 365 projects
- Microsoft Dynamics 365 training for effectiveness
- Process Mapping (your processes to CRM)
- Business Analysis
- Data migrations (from spreadsheets or legacy CRM systems)
- Overcoming poor user adoption
- System Integrations
- Support Packages
- Managed Services
- Assistance with sourcing and implementing Add-ons to increase
- Power BI report writing
If you are an absolute beginner to CRM, currently just using spreadsheets or simply want to start all over and start gaining some of the benefits of good CRM practice, we have designed an easy to use on-boarding programme (Rocket Launch) to get your sales team started with Microsoft Dynamics 365.
Rocket Launch was created by experts with business people like you in mind so you don’t have to be a technical expert to get started with Microsoft Dynamics 365. Rocket Launch will guide you through the first baby steps of designing, implementing and importing your data into your new Microsoft Dynamics 365 system so that it’s ready to use in a matter of days from when you sign up. We also offer training to help boost your start with Microsoft Dynamics 365.