Microsoft Dynamics 365 Training
Take your business to higher levels with Dynamics 365 and Power Apps training.
CRM training is a worthwhile investment
A shiny new CRM is a great, but if your employees or volunteers don’t know how to use it, or worse, don’t want to use it – it’s a wasted investment.
70 % of CRM projects fail due to poor user adoption.
This is a staggering failure rate which can be mitigated with a robust approach to user training.
Whether your employees are familiar with Dynamics 365 or it’s a completely new CRM to them, training is a vital component.
Flexible CRM training to fit your business needs
As part of every CRM implementation project, we include user training to ensure your teams are familiar with your new system when it goes live.
Introduction to Dynamics 365 or Power Apps
For those new to Dynamics 365 or ClickDimensions, an introduction to Microsoft Dynamics 365 is the best place to start. This training gives your employees a fundamental understanding of the Dynamics 365 system or ClickDimensions.
Data management training
Ensure your employees understand the importance of good data management and have them maximise the value of customer data with data management training.
Role Specific Training
Marketing user training
System administrator training
Sales user training
Customer service user training
What's new training
Stay informed on new features and updates across the Microsoft Dynamics 365 ecosystem. In this course, we explain how users can access and implement the new features and tools to benefit their role and the wider organisation.
We keep our finger on the pulse.