Microsoft Dynamics 365 licensing

Maximise value from your Microsoft Dynamics 365 licenses.

License review

Microsoft Dynamics 365 provides a multi-tiered licensing model with an array of options. Whilst choice and flexibility are great features of Dynamics 365, this wide choice can admittedly make it a little confusing.

That’s where we can help. Rocket CRM can help you navigate your options with ease so that you get the best possible value for your business or charity and avoid overpaying.

We have saved countless organisations thousands of pounds annually by helping them select the right licenses.

Save money on your Dynamics 365 licenses with a free license review.

Microsoft dynamics 365 license benefits


Mix and match different types of licenses to accommodate the specific needs of your business and save money in the process.

High value

Choose from highly competitive offerings with a low total cost of ownership.


Acquire licenses based on the functionality you require, rather than how you access the system.

Microsoft dynamics 365 licenses explained

The most common types of Microsoft Dynamics 365 license types are single app, additional apps, and team member.

Single app

A Single App license gives a user access to a specific area of the system, such as Sales or Service. The user can use all the functionality in the specific App as well as have 'light touch' access to other areas of the system.

Additional Apps

If a user requires functionality across multiple functions, additional Apps can be bolted on at a reduced rate to allow them the additional functions they require. These users will still have light touch access to the other areas of the system.

Team Member

The Dynamics 365 for Team Member license is designed for users who are not tied to a particular function, but who require basic Dynamics 365 functionality. This license includes read access, as well as some, write access for select light tasks across all Dynamics 365.

Microsoft Dynamics 365 and Power Apps licensing FAQs

Speak to us to save money on your Dynamics 365 or Power Apps licenses.

Dynamics 365 licensing is very flexible, offering users the opportunity to mix and match different licenses to meet their exact needs, this cost-efficient user subscription model means businesses aren’t paying for modules or features they don’t need. A good Dynamics 365 partner will be able to ensure you get the best value from your licenses. Dynamics 365 can be complex, so speak to a Dynamics 365 specialist who makes CRM simple.
Yes, and furthermore these discounts are very substantial at up to 60% discounts on Dynamics 365 Licensing for not-for-profits. Any charity that is registered in England and also registered with the Charity Commission is eligible for this discount. Charities in Scotland need to be registered with Scottish Charity Regulator and Northern Island based charities need to be registered with the Northern Ireland Charity Commission. Find out more about charity CRM solutions and Dynamics 365 licensing. Speak to us to find out how we’ve helped other charities save money on their Dynamics 365 licensing and grow their fundraising.
No. To access Dynamics 365 permanently, you will need to purchase licenses from Microsoft or via your Dynamics 365 partner. However, Microsoft does offer a 30-day free trial for Dynamics 365 Sales. More questions about Dynamics 365 licensing? Speak to an expert.
The actual price of your license will depend on several factors, so it’s difficult to quote a flat price without understanding more about your business and unique requirements. Currently (June 2022), Sales Professional licensing and Customer Service Professional starts from £15.10 per user/ per month for small and medium-sized businesses. However, it can often be more cost-effective for SMBs to go with simplistic CRM solutions using Power Apps which have the added benefit of lower licensing costs which begin from £7.50 per user/ per month for access to one app. Find out more about Dynamics 365 licensing.
Microsoft Dynamics 365 operates a user subscription model where users must purchase a subscription license for either themselves, or their device, or in some instances, licenses can also be purchased for teams or organisations. More questions about Dynamics 365 licensing?