Yes, in August 2024, Microsoft announced that the Outbound Marketing module in Microsoft Customer Insights – Journeys is being removed to make space for an improved marketing functionality in the guise of Real-time Marketing.
Outbound Marketing module users have two options:
- Move fully over to Microsoft Customer Insights Journeys
- Switch to Click marketing software.
Read our guidance on this matter: A guide to transitioning from Outbound Marketing to Real-time Marketing in Microsoft Customer Insights Journeys.
