Microsoft Dynamics 365
Managed Service
Get the most from your Microsoft Dynamics 365 CRM system with a quality support team.
Access expert help and support from a trusted and proven Microsoft Dynamics partner
Our mission is to help you grow through the power of Microsoft Dynamics 365 and we do this by being responsive helpful and knowledgeable and delivering a quality support service. We're here to help you and your employees or volunteers get the most from your Dynamics 365 CRM.
Our Fully Managed Service incorporates everything you need for peace of mind, delivered in a friendly and approachable manner.
Unlimited break/ fix support
Unlimited break/fix support for any issues you have. This is backed up by an SLA to give you the confidence you’ll get a response within the time frame you require.
Nothing is ever too much trouble for the Rocket CRM team, as we're a team of genuinely helpful and skilled professionals who just want to be able to help.
Regular care calls
You can expect regular care calls from us, as we'll be keen to see how you’re getting on. Our proactive approach, means often we're able to iron out any little issues before they arise or become a problem. Sometimes, it offers us the opportuntiy to improve the little things to make your life easier.
We can also update you on new features and functionality within Dynamics 365 that we think you can take advantage of. As well as discussing the next steps in your Dynamics 365 journey.
Consultancy hours
We also include a set amount of consultancy time. This gives you peace of mind that if something is not covered by break-fix support, you have set requirements you need completing or you want to implement the things we've suggested in the monthly call, which can be addressed using the hours you've accumulated.
This approach ensures your CRM system is always moving forward, just as your charity or business do.
ClickDimensions Managed Service
As a Platinum ClickDimensions Partner, we can also offer the very best support service for this specific software.
Like our Dynamics 365 managed service, we deliver a responsive, friendly and quality support package. And again, this includes unlimited break / fix support, back by an SLA.
We pride ourselves on our responsive approach and have forged a reputation for 'going the extra mile' by our clients.
Discover more about us.
Are you looking for a new Microsoft Dynamics Partner?
If you're familiar with Microsoft Dynamics 365 and simply looking for a new partner, we could be the right supplier. Trusted and famed for 'going the extra mile', we focus on doing good business. That means delivering excellent and responsive support to our clients.
In some instances, we are called upon to help new clients in a CRM pickle, and with our expert knowledge and skills, we can fix the scariest and challenging CRM nightmares. If you need disaster recovery or are in need of urgent help, speak to us.
Why Choose Rocket CRM?
Rocket CRM is London based Microsoft Dynamics 365 partner, highly experienced, but also capable of making the complex simple. We take the time to dig deep and understand your business so that we can build a customer service CRM system that is built around the unique needs of your organisation.
Our mission is to help small to medium-sized companies and charities grow.
We offer completely free 30-minute consultations with no catch, no ulterior motives other than to share our extensive CRM knowledge.