Rocket CRM Blog
What is marketing automation? Marketing automation is the process of using software and techniques to automate marketing communications and workflows. It is often used to automate routine tasks, and minimises the need for human action to generate communications. Typical marketing automation activities can include automated emails, behavioural targeting (web activity), retargeting advertising and lead prioritisation…
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As promised we’re going to begin sharing the ongoing enhancements and features that are coming as a result of the 2022 release wave 1. For our first update we take a look at a little gem of new functionality for auditing, we thought it might be useful to highlight this and also review auditing functionality…
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For those of you familiar with the Dynamics 365 updates, also known as ‘release waves’, you’ll be eagerly awaiting this year’s new enhancements and features. For newer Dynamics 365 users, you may have heard us big up this aspect of the software either before you came on board or when you first switched your CRM…
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Understand the relationship between these two Microsoft Power Platform products for a smarter CRM selection. For those new to the world of Dynamics 365 and Power Apps, the relationship between the two may appear to be a little vague and complicated. We’re here to clear things up and explain why it’s actually very simple and…
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Any software is a big investment, so businesses should be looking to get the most from their marketing software in a data-driven world to remain competitive and be seen and heard. We are highly this problem, as we are often asked by clients how they can get more from their ClickDimensions licenses and as a…
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A digital world At a time when businesses across the country are ramping up digital investment, CRM software is at the top of the list on many businesses’ Capex sheets. With CRM playing such a pivotal role in competitiveness and digital communications, it is no longer a ‘nice to have’, but an essential tool for…
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To say there is wide choice in CRM software is an understatement. The CRM market has seen huge growth in recent years, with numerous new players bursting onto the scene, as businesses level up their tech arsenal in this rapidly evolving digital world. Many of you reading will likely agree that CRM software is no…
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New product launch for ClickDimensions users Late last year we completed a short project for one of our clients; a ClickDimensions Health Check, with the aim of uncovering opportunities and addressing issues the client was having. The project was that much of a success we have chosen to offer this as a service to all ClickDimensions…
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The digital transformation story is here to stay in 2022 It’s approaching two years since we packed up our office belongings and headed to the safety of our homes. Life pre-pandemic seems like a long time ago, but we can say with some level of confidence that we’ve adapted and settled into a new way of living, shopping and socialising pretty well. Adjustments in the…
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Microsoft Dynamics 365 CRM Diving into the world of CRMs is a complex business. So many options, so much to consider, various people are required to make the right decision. Even the simplest of CRM systems requires good planning and a sound understanding of CRM software. So, if you’ve heard of Microsoft Dynamics 365 CRM…
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