Microsoft Flow
Report on Key Phrases using Power Apps/Dynamics 365, Power Automate & Power BI – Part 1
During the current pandemic, it’s more important than ever to understand what your customers are asking for. In the past, reporting on unstructured free-text data for SME’s has always been tricky. Users tend to enter information slightly differently and this causes issues when trying to create a standardised reporting. More often than not, someone has…
Read More
Microsoft Flow & Parserr – It can’t be that simple, can it?
One of the things I get asked about a lot especially around the service desk functionality in Microsoft Dynamics 365 is how to take system generated emails such as automated alerts and have them log as cases in Microsoft Dynamics. In the past, this used to involve a lot of extra work – possibly plugins…
Read More
Microsoft Flow – Approvals with Microsoft Dynamics 365
In my previous Microsoft Flow post, I explained how you could import data submitted via a web form. In this post, I plan to enhance what we’ve already built in Microsoft Flow and include an approvals process. The basic idea is that when a web form is submitted, Microsoft Flow will send an approval request.…
Read More
Microsoft Flow: Import web forms into Dynamics 365
In my previous post about Microsoft Flow, I ran through the basics of a Flow and why you should use it with Dynamics 365. In this post, I plan to run through how you can automatically create a Lead in Dynamics 365 by making some simple changes to your existing web form email output. Before…
Read More
Microsoft Flow: What is it and why should I use it with Dynamics 365?
Microsoft announced the general availability of Microsoft Flow about a year ago and since then have been pushing out regular updates to the toolset as well as to the list of connectors. They’ve positioned it as a power user’s integration tool rather than a System Administrator/IT provided solution and it’s easy to see why. The…
Read More